Refund policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (should you receive the wrong item or a defective product).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in most cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

To start a return, you can contact us at info@epicnutritionprofessorsformula.com with your order number and details about the product you are returning. Please note that returns will need to be sent to the following address:

460 Trombley Dr. Troy, MI, 48083 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.